There is a person at this end
Every introduction on this board is made by hand, which means there is always someone to talk to. Write to the desk and you will get a person, in a business day, who can actually do something about what you are asking.
Four desks, four numbers
There is a line in each of the four markets Mashofe.com works, and every one of them is a WhatsApp number as well as a phone number - because a photograph of a manifest, a permit or a load says more in one message than a paragraph does. The desks run Monday to Friday, 08:00 to 17:00 local. Outside those hours the form below is read first thing the next business day.
Or write to info@mashofe.com - read by a person and answered inside one business day.
Send a message
Tell us which side you are on and what the message is about, and the reply comes from a person who can act on it rather than a queue.
Tell us which side you are on
Most of what people write in about is already a form on this site, and the form is faster because it carries your posting reference. If yours is one of these, start there and write only if it does not fit.
You run trucks
Capacity you want on the board, a corridor you want covered, or a compliance question holding your listing up.
You have cargo
A load that does not fit the form, a repeating lane, or a consignment large enough that you want a person on it from the start.
You clear at borders
A desk you want listed, extra posts you work, or a licence renewal we should see.
Something is wrong
A posting that looks false, an operator who did not turn up, or anything on this board that should not be on it.
How to reach us
| Route | Use it for | Answered in |
|---|---|---|
| info@mashofe.com | Anything at all - postings, introductions, compliance, complaints | One business day |
| The confirmation gate | A posting you have already started and want to finish or withdraw | Same day, on the number you confirmed from |
| Compliance | Documents, permits, cover, and getting a held listing released | One business day |
| Commission and verification | What is charged, who pays it, and when it falls due | Read first - most of it is answered there |
Mashofe.com is built and owned by Cabanga Platforms, from Gaborone, Botswana. The board covers the SADC region and nothing outside it.